Please refer to the Important notes below and make sure that you have completed your identity verification and enabled your two-factor authentication (2FA) to deposit US dollars (USD) in XREX. To learn more, please refer to the articles:
If you are unsure which channel to use for depositing funds, we recommend you first check out this article:What are the differences between the different USD custodians?
Steps to deposit USD in XREX:
Login to XREX and click on Go Deposit. You can also opt to click on Wallet and select Deposit.
Select USD.
Select your verified bank account.
Click Add new bank account and fill in your bank account details if you haven’t added your preferred bank account yet. Please note that XREX only accepts bank accounts held in your name. To learn more, please visit:
How to add a USD bank account?The custodian displayed on the screen varies based on your nationality, residence, or company incorporation. Currently, XREX collaborates with the following two USD custodian banks:
KGI Bank. A member of China Development Financial Group, offers a comprehensive range of banking services, including deposits, loans, investments, and wealth management.
Far Eastern Commercial Bank. A Taiwan-headquartered financial institution that provides USD deposit services with a processing time of approximately 0-2 business days for banks in Taiwan and 1-3 business days for USD accounts in other regions.
To deposit via KGI Bank as the custodian, please follow the steps below:
Please transfer your preferred deposit amount to the bank account provided. This is your exclusive USD deposit virtual account. Kindly be reminded to pay close attention to your single, daily, and monthly deposit limits as XREX will refund the entire deposit amount with a handling fee if these limits are exceeded.
Congratulations! You have completed the USD deposit process. The amount shall be reflected in your XREX wallet upon transferring and verifying successfully.
To deposit via Far Eastern International Bank as the custodian, please follow the steps below:
Enter your preferred USD deposit amount and click Confirm.
Go through the deposit instructions and click Next to find our USD deposit bank account details. Please transfer your preferred USD deposit amount to the bank account provided.
Congratulations! You've successfully applied for a USD deposit to XREX. USD deposits are normally credited within 1-3 business days, depending on the bank remittance processing time and our internal security procedures; you will be notified once the funds have been credited to your wallet.
Important notes
If you use Far Eastern Bank to deposit USD, the reference ID provided by XREX should be indicated as a remark on the bank's remittance application form when depositing funds. Failure of indication will result in a failed deposit and additional fees may be charged by the intermediary bank.
If you use KGI Bank to deposit, you will need to visit the KGI Bank first to set up your XREX USD virtual account as the designated transfer account. Please note that deposits are only accepted via online banking;counter remittances are not available.
XREX only accepts deposits from bank accounts held in your name and the account name must match your XREX identity verification. Any deposits made through third-party accounts will be canceled. Please note that a processing fee will be deducted from your refund and additional fees may be charged by the intermediary bank.
The minimum deposit amount is 50 USD and the deposit fee is 0.05% of the deposit amount received (minimum 8 USD, maximum 300 USD). The actual amount deposited to your account may differ due to the additional fees charged by intermediary banks.
Additional charges may incur for incorrect information hence, please ensure that all deposit information is correct.
Reminder on fiat currency limits
Due to compliance considerations, spot trading orders and exchange transactions for other types of fiat currencies will be temporarily suspended for 24 hours when you use a specific fiat currency to place a spot trading order or complete an exchange transaction as shown in the figure below:
For example:
If you place an order to buy BTC with USD on 3 August 2023 at 3:30 pm, you will not be able to use USD for trading or conversion until 4 August 2023 at 3:30 pm regardless of the order status.
Even though USD/TWD trading or conversion is restricted, Fiat deposits and withdrawals are not subject to this restriction. Meaning that you can still perform Fiat deposits and withdrawals in USD/TWD during the period when your trading or conversion is restricted.