Two-factor authentication (2FA) is a crucial security measure that helps protect your account from being compromised. Learn how to set up 2FA by following the information below.
1. Open the 2FA settings tab on your XREX app.
2. Make sure you have the Authenticator app installed.
3. Open the Authenticator app.
4. Connect the Authenticator app with your XREX account.
5. Copy the XREX code from the Authenticator app!
6. Open your XREX app.
7. Paste the code into XREX!
8. Congrats, 2FA set up is completed!
** Please note that the images and videos displayed here may not always reflect the most current version of the XREX App. For the latest updates, we encourage you to refer directly to the XREX App. **
Note: After you've successfully linked your XREX account with the authenticator app and enabled 2FA, you can always open your Google Authenticator app and click on the section with the XREX code and paste it into the app when needed, such as transactions, log-in, and other sensitive actions. Click here to see how to enter a 2FA code into XREX.
Google Authenticator Cloud Sync Security Notice
If the cloud sync feature in Google Authenticator is enabled, your verification codes may be exposed if your Google account is compromised, which increases the risk to your XREX account.
Turn off sync instructions
If you do not sign in with a Google account
Cloud sync is automatically disabled, and no further action is required.
If you sign in with a Google account
Please follow these steps to disable cloud sync:
Open the Google Authenticator app.
Tap your profile icon in the top-right corner.
Select “Use Authenticator without an Account”.
Tap “Turn off sync”.
Require assistance?
If you have trouble activating 2FA, lost your phone, or can’t sign in with 2FA, please use the in-app or web chat. Our team will be with you shortly!