XREX

Getting Started, Identity Verification, Privacy and Security.

Managing My Account

It only takes a few minutes to get started.

How to open an XREX crypto-fiat exchange account?

Enable two-factor authentication and secure your account.

How to set up two-factor authentication (2FA)?

Download the app for an intuitive and user-friendly experience.

What Android and iOS versions does the XREX mobile app support?

Explore the differences between XREX's app and web capabilities.

What functions are available on the XREX app and web versions?

Getting Started

Effortlessly verify your identity with our step-by-step video guide.

How to pass XREX personal identity verification?

Verify your account and access all services on the XREX crypto-fiat exchange.

What is identity verification and how does it benefit me?

Learn about the documents required for identity verification to smoothly complete the verification process!

What are the required documents for personal identity verification?

Learn about the documents that can serve as valid proof of address.

What documents are considered sufficient as proof of address (PoA)?

Avoid common mistakes and get the verification process right on the first try!

Tips for verifying your identity

A step-by-step guide to applying for a corporate XREX account.

How to open a corporate account?

How to open an Indian corporate account?

Identity Verification

A secure and responsible fiat-crypto exchange.

Is my private data in safe hands with XREX?

Add extra security to your XREX account with two-factor authentication.

What is two-factor authentication (2FA)?

Step-by-step guide for two-factor authentication and Google Authenticator app.

How to enter a two-factor authentication (2FA) code into XREX?

Secure your XREX account with two-factor authentication.

Is it safe to trade cryptocurrencies without two-factor authentication (2FA)?

A step-by-step guide to closing your XREX account.

How to delete my XREX account?

Disable two-factor authentication on the XREX App.

How to disable 2FA?

Enable screen lock PIN to secure your account.

How to enable or disable the PIN code?

Enable biometrics to secure your account.

How to enable or disable biometrics?

Privacy and Security

Upgrade to the latest version of the XREX app for the most recent and fastest experience available.

How to check the version and updates of the XREX app?

Display your account assets and market prices in different currencies.

How to change preferred currency?

Set the default language in your XREX App.

How do I change the language in my XREX App?

Find your identity verification status on XREX App.

How to check my identity verification status?

Follow the instructions to set up a new password.

How do I reset my password?

Customize your XREX profile page by following the provided instructions.

How do I manage my personal information on XREX?

Customize your XREX User ID by following these instructions.

What is a User ID and how do I change it?

Check your invoice settings on the XREX app.

Where can I see my invoice settings?

Find friends and business partners you have made transactions with.

Where can I see my connection?

Learn how to view your current reward and discount levels on the XREX app.

Where can I see my reward and discount level?

Identify which platform your account belongs to in order to understand the differences in available features.

How to check which XREX platform my account belongs to?

Basic Account Settings

Find answers and get help from Intercom Support and Community Experts

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