Skip to main content
All CollectionsManaging My AccountBasic Account Settings
How to check which XREX platform my account belongs to?
How to check which XREX platform my account belongs to?

Identify which platform your account belongs to in order to understand the differences in available features.

Updated yesterday

XREX Group is a global financial institution leveraging blockchain technology to address cross-border trading challenges and provide cryptocurrency trading services. To enhance asset security and offer tailored, compliant services, XREX assigns users to different platforms based on their nationality and place of residence.

XREX currently operates two platforms:

  • XREX Taiwan: Users with Taiwanese nationality, foreign nationals holding a valid Taiwan Resident Certificate (ARC), and businesses registered or operating in Taiwan.

  • XREX Global: Users who are not of Taiwanese nationality or do not reside in Taiwan, as well as businesses that are not registered or operating in Taiwan.

Please note that the services provided by XREX may differ depending on the platform your account belongs to. For example, services like BitCheck, New Taiwan Dollar custodian bank, USD custodian bank, and A2ZCrypto Swap may have different regulations depending on the platform. Please refer to the article for more details.

If you have any questions about the available services, feel free to contact us through the chat feature in the XREX App or by emailing support@xrex.io.

Did this answer your question?