All Collections
Managing My Account
Privacy and Security
What is two-factor authentication (2FA)?
What is two-factor authentication (2FA)?

Add extra security to your XREX account with two-factor authentication.

Updated over a week ago

As a cryptocurrency exchange, XREX takes security seriously. That's why we recommend enabling two-factor authentication (2FA) on your account. In this article, we'll explain what 2FA is and why it's important.

2FA is a security feature based on randomly generated time-based codes that you'll need to copy from an authenticator app installed on your phone and enter/paste into your XREX account while performing sensible actions. This adds an extra layer of protection to your account, beyond your password, to help prevent unauthorized access.

Secure your XREX account with 2FA:

Enabling 2FA significantly increases your account protection, further strengthening the safety of your valuable assets. With 2FA activated, even if someone knows your password, they won't be able to log into your account or execute sensible operations like adding bank accounts, withdrawing digital assets to external wallets, or withdrawing fiat money assets to undesired bank accounts. It helps protect against security threats that target users' passwords and accounts by adding an extra layer of protection to further assure the safety of one's assets.

What to do if you lose access to your 2FA code:

It's important to keep your 2FA code safe and secure. However, if you lose access to your phone or the authenticator app, don't panic. Contact our customer support team through the intercom chat on the upper right corner of the XREX app or the intercom chat on the bottom left corner of the XREX web, or email us at, and we'll guide you through the process of regaining access to your account.

Enabling 2FA on your XREX account is a simple but effective way to protect your valuable assets from cyber threats. By adding an extra layer of security to your account, you can have peace of mind knowing that your assets are safe and secure. Don't wait – enable 2FA on your XREX account today.

Did this answer your question?