To be able to get verified with an XREX account, there are certain requirements that you'll have to fulfill for identity verification, including a proof of address.

  1. Proof of identity

  2. Liveness check

  3. Proof of address

Knowing that many might have questions regarding this, let's quickly go over and clarify the requirement by showcasing the exact type of documentation that is considered sufficient and applicable as a submission for the proof of address.


Common proof of address examples

Note: it is important to make sure your name in this document is stated in the same format as your proof of identity document; differences in name will not be accepted and further security checks will transpire.

The following documents can be accepted as valid proof of address only if stated with a full name and complete address.

  • Passport

  • Identity card

  • Driving license

The following documents can be accepted as valid proof of address only if stated with a full name, complete address and date of issue that is not older than 3 months.

  • Bank or credit card statement

  • Utility bill for gas, electricity, water, internet, etc. linked to the property

  • Letter from a recognized public authority or public servant (any government-issued correspondence)

Remember that you cannot use the same document to confirm both the proof of identity and the proof of address.


Examples of documents that DON'T count as proof of address

  • Old government-issued correspondence (older than 3 months);

  • Old bank statement (older than 3 months);

  • Old utility bill linked to the property (older than 3 months);

  • Pension statement.

  • Bank reference.

  • Insurance policy.

  • Transfer receipt.

  • Student ID

The services provided depend on the jurisdiction of your nationality and location. Please take note of our policies and restrictions - make sure you are not a US, Japan, China, Singapore citizen, resident, or taxpayer for any other reason, nor citizen or resident of sanctioned countries - Prohibited country list. We are currently unable to service clients that are included in this list, such as citizens and taxpayers of The United States.

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