To be able to get verified with an XREX account, there are certain requirements that you'll have to fulfill for the identity verification. In terms of personal documentation, this includes two separate submissions of two different documents; (1) proof of identity (2) proof of address.

  1. Proof of identity

  2. Proof of address

  3. Liveness check

Proof of identity

The following documents are considered the most used and validated types of proof of identity:

  • Passport

  • Identity card (National ID)

  • Driving license

Remember that the same document can’t be used to confirm both your identity and the proof of address. Even if the proof of identity (ID) document has an address on it, another supportive document will be required through the verification process.

  • Residence permit (applies to some countries)

Common proof of address examples

Note: it is important to make sure your name in this document is stated in the same format as your proof of identity document; differences in name will not be accepted and further resubmission will transpire.

The following documents can be accepted as valid proof of address only if stated with a complete address and full name.

  • Passport

  • Identity card

  • Driving license

Remember that you cannot use the same document to confirm both the proof of identity and the proof of address.

  • Bank statement with the date of issue and your name. (the document must be not older than 3 months)

  • Utility bill for gas, electricity, water, internet, etc. linked to the property (the document must not be older than 3 months)

*** Don't have these documents or a camera to use? Reach out to our support team for assistance, and they will help find an alternative solution for you.

Other frequently asked questions:

How to pass XREX personal Identity verification?

How to enable 2FA?

How to buy, sell, trade, and convert on XREX?

The services provided depend on the jurisdiction of your nationality and location. Please take note of our policies and restrictions - make sure you are not a US, Japan, China, Singapore citizen, resident, or taxpayer for any other reason, nor citizen or resident of sanctioned countries - Prohibited country list. We are currently unable to service clients that are included in this list, such as citizens and taxpayers of The United States.

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