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What documents are considered sufficient as proof of address (POA)?
What documents are considered sufficient as proof of address (POA)?

List of acceptable proof of address documents for personal identity verification.

Updated over a week ago

To be able to get verified with an XREX account, there are certain requirements that you'll have to fulfill for identity verification, including a proof of address (POA).

  1. Proof of identity (POI)

  2. Liveness check

  3. Proof of address (POA)

Knowing that many might have questions regarding this, let's quickly go over and clarify the requirement by showcasing the exact type of documentation that is considered sufficient and applicable as a submission for POA.

Common POA examples

Note: it is important to make sure your name in this document is stated in the same format as your proof of identity document; differences in name will not be accepted and further security checks will transpire.

The following documents can be accepted as valid POA only if stated with a full name and complete address.

  • Passport (name and address pages)

  • Identity card (front and back)

  • Driving license (front and back)

  • Bank or credit card statement (not older than 3 months)

  • Utility bill for gas, electricity, water, internet, etc. (not older than 3 months)

  • Letter from a recognized public authority or public servant (any government-issued correspondence and not older than 3 months)

Remember that you cannot use the same document to confirm both the POI and POA.

Examples of documents that DON'T count as POA

  • Screenshots

  • Mobile phone bills

  • Medical bills

  • Purchase receipts or insurance statements

  • Documents issued by a neobank

  • Old government-issued correspondence (older than 3 months)

  • Old bank statement (older than 3 months)

  • Old utility bill (older than 3 months)

  • Pension statement

  • Bank reference

  • Insurance policy

  • Transfer receipt

  • Student ID

  • Lease agreement

  • Proof of address documents under family member's name but authorized

The services provided depend on the jurisdiction of your nationality and location.

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